Useful Information

OUR PRICING

 

All prices shown on this website are for guidance only and are correct at the time of going to print. A tailor-made quotation will be provided at the time of your enquiry, based on specially negotiated airline (restrictions may apply) and hotel rates, which are subject to availability at the time of booking. For the purpose of this website, low season prices are based on stays in May, June or September 2015 and high season prices in January or February 2015. Christmas, Half Term and Easter prices may be higher, please ask us for a quotation. Unless otherwise stated, all prices shown throughout this website include the following:

 

- Return air travel (if applicable) in the class booked on scheduled flights with your selected airline (plus inter-island flights where applicable) with appropriate in-flight meals. Excluding UK regional flights

 

- Access to one of the executive lounges at your chosen UK departure airport (excluding Heathrow Terminal 5)

 

- Accommodation based on two persons sharing

 

- Private transfers (shared for some destinations – you will be advised at the time of booking)

 

- Services of Caribtours’ appointed local representatives in all countries except the Maldives

 

- Meals as shown (where applicable)*

 

- Any applicable free night offers or savings

 

- Mandatory hotel taxes and service charges (excluding Dubai Tourism Tax which must be paid locally)

 

- Airport taxes and charges

 

- Air passenger Duty and Security Charges

 

* Please note some restrictions may apply at hotel restaurants – e.g. When a price is based on Half or Full Board and there is more than one restaurant at the hotel, some restaurants may levy an additional supplement or give a credit towards a meal in another restaurant. Full details will be given at the time of booking.

 

Your holiday price does not include:

 

- Overseas Departure Tax which is payable in cash only on departure in local currency. Details will be outlined in your documentation

 

- Items of a personal nature such as laundry, telephone calls, gratuities etc.

 

- Travel Insurance (you must ensure that your holiday is fully insured with adequate cover)

 

- Any surcharges – please refer to booking conditions.

 

HOTEL ACCOMMODATION

 

Official hotel ratings vary greatly from one country to another. Room and suite categories which are referred to throughout the website are in the hotel’s own terminology but the descriptions are entirely our own. Most accommodation categories and prices are determined by location (eg. proximity to the beach) and/or by size. For general guidance, please refer to the following or ask our Travel Advisers who will be pleased to explain specific room types and locations in more detail.

 

Room (double, twin or single): one room with en-suite bathroom (with bath and/or shower).

 

Junior Suite: one large room with a sitting area and en-suite bathroom (with bath and/or shower).

 

Suite: en-suite bedroom with a door separating it from a sitting room. A few of our hotels call their rooms ‘suites’, our accommodation description will make this clear.

 

Villa: separate bedrooms (generally each of them is en-suite) and living area/s. Kitchen facilities may also be included.

 

Please be advised that when booking a room for more than 2 persons, the extra adults or child may be accommodated on a sofa/rollaway bed, or on some occasions the configuration may be 2 double beds. If you have specific requirements, please let us know.

 

SPECIAL REQUESTS

 

If you have any special requests, please do communicate this to your Travel Adviser at the time of booking, so we can ensure the right people are informed. Whether it’s a special dietary requirement, a specific room request or seating on your flight, we are here to help.

 

SPECIAL OFFERS

 

Many of our hotels offer early booking savings, free nights, family value packages, exclusive extras for honeymooners etc. Offers may be withdrawn or replaced without notice so please call us for the latest special offers at your chosen hotel to ensure you receive the best price. There is no guarantee that booking later will result in a lower price (especially over popular holiday periods such as Christmas, Half Term and Easter) and most of our hotels offer incentives to book early. Booking early also means you can secure the dates and accommodation of your choice. Please see our website for our current special offers.

 

MEALS

 

Caribtours holidays which include meals commence with dinner on the day of arrival and end with breakfast (for Half Board) or lunch (for Full Board and All-Inclusive) on the day of departure. In some hotels, meals may be restricted to the hotel’s table d’hôte menu, although a credit is usually given towards the cost of dining à la carte or specific dishes. Please check with the hotel reception or maître d’hotel.

 

CHECK-IN/CHECK-OUT

 

At many of our featured destinations, flight arrival times are early in the morning and you will arrive at your accommodation before the normal check-in time (mid-afternoon). In these circumstances, it is highly recommended that accommodation is reserved from the night before allowing for immediate check in. Similarly, many flight departure times are late in the evening, after normal check-out time (approx 12 noon). In this instance, we recommend accommodation is reserved until the day after departure allowing a late check out. Our staff will advise at the time of booking if either of these situations is applicable to your individual holiday arrangements.

 

FLIGHT INFORMATION

 

All flight timings shown on your confirmation invoice are subject to change. Final timings will be detailed on your itinerary. Please note that changes to any flight departure days, routing/destination, any pre-assigned seats or aircraft type may be made by an airline at any time outside of Caribtours’ control.

 

BAGGAGE ALLOWANCE

 

Baggage allowance varies according to carrier and the class of travel - please ask us for details. Hand luggage must fit under the seat in front of you or in the overhead locker. Please note that a number of items such as scissors, tweezers, nail files etc. are not permitted in hand baggage and will be confiscated. If your holiday includes an inter-island flight, you should be aware that the baggage allowance may be less than the international baggage allowance.

 

TAKING YOUR CHILDREN

 

We have recommended a number of specific resorts are perfect for families, and have also indicated a ‘from’ price for children on selected hotels which are particularly good for kids. For a tailor-made quotation for your family at any of our properties, please call our Travel Advisers on 020 7751 0660.

 

We are generally able to offer reduced, if not free, child prices based on sharing a room with 2 adults and we have a number of other special offers for families, especially for travel in the summer season. Children sharing a bedroom with two adults will usually have a rollaway bed.

 

Infants: Children under 2 yrs without their own airline seat will be charged approximately £65 each (more if hotels charge supplements for a cot or if flight upgrades are arranged). Details will be advised when you book, at which time we can also advise on the availability of essential items such as nappies, baby food and so forth.

 

TRAVELLING WITH DISABILITIES

 

We are committed to making sure travel is accessible to all, but not all of our holidays are suitable for travellers with disabilities. Please speak to us about any special requirements you have - our experienced team will find accommodation that is right for you, and can arrange additional services such as wheelchair assistance at the airport.

 

DRESS CODE

 

The dress code at our featured hotels varies from smart casual to formal. For the specific dress code of your chosen hotel, please consult our Travel Advisers.

 

SECURITY, HEALTH & SAFETY OVERSEAS

 

The most up to date information can be found on the Foreign Office website – www.gov.uk/knowbeforeyougo. Health and Safety is an important consideration for everyone who travels the world today and we would ask that you observe good housekeeping habits and a common sense approach. Your personal welfare is our priority and we ask that you are fully aware of security and health and safety whilst overseas. Petty crime, robberies and muggings can occur anywhere in the world and some destinations, particularly large cities, are worse than others. However, the chances of anything unpleasant happening will be considerably reduced if you take a few precautions. Whilst out and about, try not to carry a lot of cash with you and always leave your passport and any expensive jewellery in a secure place.

 

Chikungunya 

Chikungunya is a mosquito born virus which is very similar to Dengue. There is currently no vaccine or medicine to prevent Chikungunya, therefore anyone due to travel to the Caribbean should take the necessary precautions to protect themselves from mosquito bites by covering exposed skin and using an appropriate insect repellent.  There is no advisory against travel to the Caribbean.  The Ministries of Health and the hotels and resorts that Caribtours work with are doing everything they can to eliminate the mosquitoes through ‘mosquito fogging’ and spraying so that the risk to tourists is as minimal as possible.   For further details on the Island you are travelling to, please check the Foreign Office website https://www.gov.uk/foreign-travel-advice

 

RESORT ACTIVITIES & WATERSPORTS

 

None of the activities detailed in this website are organised by Caribtours and we cannot guarantee that they will be available. Some activities are also hazardous and we cannot accept any liability. We therefore strongly recommend that, before taking part, you ensure that the persons or organisations providing these facilities are registered and that you are adequately covered by your own insurance. This advice applies to all sporting and recreational activities.

 

TRAVEL DOCUMENTS DISPATCH

 

Your travel documents will be posted or emailed approximately 10 days prior to departure; please let us know if you require them any sooner. Your ticket wallet will include air tickets, or an e-ticket reference, a personalised itinerary, luggage labels and any supporting information relevant to the holiday booked. Please check carefully the airport terminal and flight timings on your ticket.

 

PASSPORTS & ENTRY REQUIREMENTS

 

All clients are responsible for ensuring that they have a valid passport and visas where  applicable. A full ten-year passport, with a minimum of six months validity from the return date of your holiday, is required to visit all destinations featured on this website. For full information see the UK Passport Office website – www.gov.uk/browse/abroad/passports.

 

Please note All children must now travel on their own individual passports. If you need to apply for or renew a passport, we recommend that you do this well in advance of travel.

 

Visa requirements for UK passport holders and other nationals are under constant change. You should therefore check entry requirements with the appropriate embassy. There are some areas e.g. UK visitors to Dubai, where a visa for entry is not required unless the stay exceeds 30 days. Please always verify visa requirements at the time of booking.

 

Health & Vaccinations / All clients are responsible for ensuring that they conform to the health regulations of the countries they are visiting, and where necessary have the required vaccinations and documentation.

 

We strongly recommend that you check with your doctor, or seek professional medical advice in respect of vaccinations required for specific areas, as this information is constantly changing and being updated by both the destination country and the Department of Health. In case of accidents, we highly recommend that you take out insurance cover. The International Medical Centre advises all worldwide travellers to ensure that their tetanus, polio, typhoid and hepatitis ‘A’ vaccinations are up to date. If you have visited any country where serious disease is prevalent prior to departure (e.g. the yellow fever zones of Central Africa or South America), please contact the national tourist office of the country you intend to visit and request advice.

 

LATE BOOKINGS

 

We are in constant touch with our airlines and hotels and are  experienced in handling last minute flight and accommodation arrangements. A fee will apply if documents have to be hand-delivered to your home or to the airport.

 

HOTEL ONLY BOOKINGS

 

We are happy to arrange your hotel accommodation and any inter-island flights should you wish to make your own international flight arrangements, using frequent flyer miles for example. There is no booking fee for this service but we will include the cost of local representation in your quotation.

 

Speak to a specialist

0207751 0660

We are open from 9am to 6pm Monday to Friday, 9.30am to 4:30pm on Saturdays

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